Welcome to our website. By accessing or using our services, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before making a purchase.
Notice: These Terms of Service apply to all users of the site, including browsers, customers, vendors, and partners. If you do not agree with any part of these terms, please discontinue use of our site and services immediately.
1. Acceptance of Terms
By using this website, you confirm that you are at least 18 years of age and legally capable of entering into a binding agreement.
If you are accessing or using our services on behalf of an entity, you represent and warrant that you have full authority to bind that entity to these Terms of Service.
2. Products & Information
All product descriptions, images, pricing, and availability are subject to change without notice. We make every effort to display accurate information; however, we do not guarantee that all content is error-free.
We reserve the right to limit the sales of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis.
3. Orders & Payments
- Acceptance & Availability: All orders placed on the website are subject to acceptance and product availability.
- Pricing & Currency: Prices are listed in INR (Indian Rupee) and include applicable taxes unless stated otherwise.
- Order Cancellation: We reserve the right to cancel or refuse any order at our discretion, including in the event of pricing errors, suspected fraud, or stock unavailability.
- Payment Processing: Transactions are securely processed through authorized third-party payment gateways. You agree to provide current, complete, and accurate billing information for all purchases.
4. Shipping & Delivery
Delivery timelines are estimates and may vary due to logistics, regional courier operations, or unforeseen circumstances.
Gplife Wellness Pvt Ltd is not responsible for delays caused by courier partners, postal services, or external factors beyond our control.
Customers are responsible for providing complete, accurate shipping addresses and reachable contact numbers. Any re-dispatch charges incurred due to incorrect details shall be borne by the customer.
5. Return & Refund Policy
Returns and refunds are strictly governed by the company’s official Return & Refund Policy.
Mandatory Open-Box Video Requirement
An uninterrupted open-box video showing the outer parcel label, sealing, and unboxing process is mandatory for all damage, missing item, or wrong product claims. Requests submitted without valid, unedited video proof will not be accepted.
- Reporting Window: Return or replacement requests must be raised within 24 hours of delivery.
- Eligibility: Returns are accepted only for wrong, physically damaged, or defective products. Sealed consumable wellness products cannot be returned once opened due to health and safety regulations.
- Refund Processing: Approved refunds are credited to the original payment method within 7–10 business days following return inspection and approval.
6. Use of Products
Our products are intended for general wellness and nutritional support only and are not a substitute for professional medical advice, clinical diagnosis, or medical treatment.
Always consult a qualified healthcare professional before beginning any new supplementation regimen, especially if you have an existing medical condition, are taking prescription medications, or are pregnant or lactating.
7. Intellectual Property
All content on this website, including but not limited to brand logos, trademarks, text, product formulation names, graphics, illustrations, images, videos, digital downloads, and layout designs, is the exclusive intellectual property of Gplife Wellness Pvt Ltd and Gplife Healthcare.
No content from this website may be copied, reproduced, republished, distributed, transmitted, or utilized for commercial purposes without prior written authorization from Gplife.
8. User Conduct
You agree not to misuse the website, attempt unauthorized access to our servers, databases, or systems, circumvent security controls, or engage in any activity that disrupts, impairs, or harms our digital services or other users.
Transmission of malicious code, worms, automated web crawlers without permission, or unauthorized data scraping is strictly prohibited.
9. Limitation of Liability
To the maximum extent permitted by applicable law, Gplife Wellness Pvt Ltd, its directors, officers, employees, affiliates, and suppliers shall not be liable for any indirect, incidental, punitive, special, or consequential damages arising from the use of our products, website, or services.
In no event shall our total liability exceed the actual amount paid by you for the specific product giving rise to the claim.
10. Privacy Policy
Your submission of personal information through the store is governed by our official Privacy Policy.
Please review our comprehensive Privacy Policy to understand how we collect, process, safeguard, and disclose your personal data.
11. Governing Law & Jurisdiction
These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of India.
Any disputes, controversies, or claims arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts in Surat, Gujarat, India.
12. Changes to Terms of Service
We reserve the right to update, modify, or replace any part of these Terms of Service at any time by posting updates and changes to our website.
It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes constitutes binding acceptance of those changes.
13. Contact Information
If you have any questions, clarifications, or feedback regarding these Terms of Service, please contact our support team: